Below are some of the most frequently asked questions we recieve.  Many more are answered throughout the various articles we've written here on the site.

If you need more information on any topic related to Teddy Ruxpin - feel free to Contact Us or join our wonderful community of fans on our Boards.
Q: WHERE CAN I GET MY TEDDY RUXPIN REPAIRED?
A:  The only version of Teddy Ruxpin which is commonly repaired by third party vendors is the
orginal Worlds of Wonder version (circa 1985-1988)  or "TeddyI" as we call him around here.
Subsequent versions may be able to be repaired but are not generally done so commercially. 
You may find some help on YouTube or via our Message Boards.

We like to send people over to Dr. Eeyore's Hospital for their original Worlds of Wonder Teddy & Grubby repair needs.  Dr. Eeyore also sells refurbished units.  While we do not officially endorse any service, but we hear good things about Dr. Eeyore and the service has been around for over a decade.

This website does not handle any repair requests nor can we provide any information on how to repair Teddy.   If you have an all-new Wicked Cool Toys Teddy Ruxpin, please contact them directly at www.wickedcooltoys.com  with any functionality issues.


Q: WHERE CAN I BUY TEDDY RUXPIN 
A: The All-New Teddy Ruxpin (by Wicked Cool Toys) is available at leading retailers including Amazon.com, Walmart and Target.  Your favorite leading toy or collectible website may also stock Teddy. 

For older versions and accessories and other merchandise, Ebay is your best bet.  We are not aware of any other resellers who specialize in retro Teddy Ruxpin merchandise.

  


Q: CAN YOU PROVIDE ME CONTACT INFORMATION FOR......
A: Unfortunately, No.

We are unable to provide email or physical addresses, phone numbers, or any other contact information for anyone who has contributed to the website.  If you're trying to contact AlchemyII, Inc. (The owner of Teddy Ruxpin) for a business purpose, we would be happy to forward on your contact information and the nature of your business, with some proof of legitimacy.



  


GENERAL Q&A FOR THE TEDDY RUXPIN TOY: 

Q: Will Grubby work with any other version?
A:  No. Grubby works only with the original Worlds of Wonder version, produced between 1985-88.   Grubby does not function as a stand alone unit and must be paired with an original Teddy to animate. 

Q: Which Cassette Tapes does my version take?
A:  Two versions - the original and the 1998 Yes! Entertainment Teddy, used traditional cassette tapes to animate Teddy.  The version in between - made by Playskool - used audio cartridges which look more like discs.  The WoW and Yes! tapes are not cross-compatible so be careful when purchasing cassette tapes.  Look for the manufacturer's logo on the cassette tape.

Q: Why are there so many different versions? Which is the best?
A:  Teddy has had several different manufacturers since his original incarnation.  Each of them have done things slightly differently.  We believe each version is unique and that any Teddy Ruxpin is a good one to own.   Our preference, however, are the Wicked Cool Toys version (2017) which is more-child friendly than ever, the BackPack Toys version (2006) which uses Mp3 cartridges and had remastered audio and storybooks, and of course the original by Worlds of Wonder.  The Yes! and Playskool versions are interesting additions to a collection, but are probably not a good choice for a child or someone who wants to introduce themselves to The World of Teddy Ruxpin.

For a child under 5 years old, we reccommend only the Wicked Cool Toys version of Teddy.
-- It's even got an app!

Feel free to Contact Us if you need further advice on which version to purchase.






  


GENERAL Q&A FOR TEDDY RUXPIN TELEVISION PRODUCTIONS: 

Q: Was there a live-action movie?
A:  Yes. This is perhaps THE most common question we recieve.  Most people remember only the animated series clearly, then something will jog their memory and they will recall the 1985 ABC movie of the week, which used costumed animatronic characters. At an hour long, it was basically a pilot for a live-action television series that never materialized.  It is not currently available on home video or any streaming service we are aware of.

Q: Where can I find the series on DVD?
A:  Just like the toy, there are several DVD versions of the Animated Series, too :)

The only one we advise to purchase is the complete 65 episode set, which can usually be found for between $20 and $40 on Ebay or Amazon Marketplace. It is not currently in print.   Previous versions of the series on DVD are not complete sets.  We are unaware of any future plans for the series on DVD or streaming services.


Once again - if we can be of further assistance, please Contact Us!


  Thanks For Stopping By!







  


TEDDY RUXPIN, ALL RELATED CHARACTERS & INTELLECTUAL PROPERTY ARE (C) & TM ALCHEMY II, INC.


All Original Content On This Website is (C) 1998-2017, Josh Isaacson